Privacy Policy
Última actualización 20 de mayo de 2026
1. Important Privacy Notice
Lovefinder.ai is an AI-assisted dating platform. This means that we may process personal data to help understand your personality, preferences, relationship goals, communication style, behaviour on the platform, and potential compatibility with other users.
Because dating services can involve sensitive personal information, you should use Lovefinder.ai carefully. Do not share information that you do not want processed, analysed, stored, displayed, or potentially seen by other users.
Lovefinder.ai does not guarantee that other users will be honest, safe, compatible, emotionally suitable, or who they claim to be. Our privacy and safety systems reduce certain risks but cannot eliminate them.
2. Who Is Responsible for Your Data?
The controller responsible for your personal data is:
Jaeger Digital Labs
Switzerland
Email: privacy@lovefinder.ai
3. Data We Collect
We may collect the following categories of personal data.
Account Data
This may include:
name or display name;
email address;
phone number;
password or login credentials;
date of birth or age confirmation;
gender;
location or approximate location;
language;
account settings;
subscription status;
user ID;
support history.
Profile Data
This may include:
photos;
bio;
relationship goals;
interests;
lifestyle information;
values;
dating preferences;
gender preferences;
age range preferences;
distance preferences;
answers to personality questions;
answers to compatibility questions;
self-descriptions;
profile prompts;
information you choose to make visible to other users.
Sensitive Dating Data
Depending on how you use the platform, you may provide information that may reveal or suggest sensitive aspects of your private life, including:
sexual orientation;
romantic preferences;
relationship history;
family plans;
religious or philosophical preferences;
health-related statements;
emotional patterns;
attachment style;
personal values;
communication style;
intimate preferences.
You should only provide such information if you are comfortable with us processing it for the purposes described in this Privacy Policy.
Where required by law, we process sensitive data only with your explicit consent or another valid legal basis.
AI Personality and Matching Data
Lovefinder.ai may generate, infer, or calculate data about you, including:
personality indicators;
compatibility scores;
communication-style predictions;
relationship-goal classifications;
preference models;
behavioural patterns;
match rankings;
interaction likelihood;
AI-generated profile summaries;
AI-generated dating insights;
risk, trust, or safety indicators;
recommendation signals.
These outputs are probabilistic estimates. They may be incomplete, inaccurate, biased, or unsuitable for your personal situation.
Behavioural and Usage Data
We may collect data about how you use Lovefinder.ai, including:
profiles viewed;
likes, skips, matches, blocks, and reports;
messages sent or received;
response patterns;
search filters;
time spent on profiles;
interaction frequency;
login times;
feature usage;
subscription actions;
device events;
referral source;
ad interactions;
error logs.
Message and Communication Data
If you use messaging or communication features, we may process:
message content;
attachments;
timestamps;
sender and recipient information;
delivery status;
abuse reports;
moderation signals;
safety flags.
We may review messages where necessary for safety, moderation, abuse prevention, legal compliance, fraud prevention, or service operation.
Device and Technical Data
This may include:
IP address;
device type;
browser type;
operating system;
app version;
device identifiers;
cookie identifiers;
mobile advertising identifiers;
log files;
language settings;
timezone;
crash reports;
security events.
Payment Data
If you purchase premium features, subscriptions, boosts, credits, or other paid services, payment data may be processed by third-party payment providers.
We may receive limited payment-related information, such as:
transaction ID;
payment status;
subscription plan;
billing country;
invoice data;
refund status;
last four digits of a payment card where provided by the processor.
We do not normally store full credit-card details.
Verification and Safety Data
If we offer verification, safety, or anti-fraud tools, we may process:
selfies;
profile-photo comparison data;
identity-verification status;
phone verification status;
email verification status;
fraud indicators;
blocked-account signals;
moderation history;
user reports;
risk signals.
Verification does not guarantee that a person is safe, honest, single, compatible, or acting in good faith.
4. How We Collect Data
We collect personal data from:
you directly;
your use of the platform;
your device and browser;
cookies and tracking technologies;
payment providers;
identity or verification providers;
analytics providers;
advertising partners;
other users who interact with, report, or mention you;
publicly available sources where legally permitted;
fraud-prevention and security providers.
5. Why We Use Your Data
We may use personal data for the following purposes:
to create and manage your account;
to display your profile;
to provide dating and matching features;
to generate AI personality insights;
to recommend compatible users;
to personalise your experience;
to enable messaging and communication;
to process payments and subscriptions;
to provide customer support;
to verify accounts;
to detect fake profiles, bots, scams, harassment, abuse, or illegal behaviour;
to moderate content and messages;
to enforce our Terms of Use;
to improve our AI models, algorithms, product features, and user experience;
to conduct analytics and research;
to send service messages;
to send marketing communications where legally permitted;
to comply with legal obligations;
to establish, exercise, or defend legal claims;
to protect users, third parties, and Lovefinder.ai.
6. Legal Bases for Processing
Where GDPR or similar laws apply, we rely on one or more of the following legal bases:
Contract: to provide the Lovefinder.ai service you request.
Consent: for certain optional data, sensitive data, marketing, cookies, or AI-related processing where required.
Legitimate interests: to improve, secure, personalise, analyse, and protect the platform, provided your rights do not override those interests.
Legal obligation: to comply with applicable laws, court orders, tax rules, accounting rules, or regulatory requirements.
Vital interests: in rare cases, to protect someone’s life, safety, or health.
You may withdraw consent at any time where processing is based on consent. This does not affect processing that occurred before withdrawal.
7. AI Matching, Profiling, and Automated Processing
Lovefinder.ai uses AI and algorithmic systems to analyse user-provided data, profile data, behavioural data, preferences, and interactions.
We may use this data to:
estimate personality traits;
suggest compatible profiles;
rank potential matches;
personalise recommendations;
improve profile suggestions;
detect suspicious behaviour;
identify spam, scams, harassment, or abuse;
support moderation and trust-and-safety processes.
Our AI outputs are not psychological diagnoses, medical assessments, therapy, counselling, or professional advice.
Lovefinder.ai does not intend to make decisions based solely on automated processing that produce legal effects or similarly significant effects on you. Matching suggestions, profile visibility, compatibility scores, and AI-generated insights are recommendation tools only.
However, automated tools may influence what you see on the platform, which users are suggested to you, and how safety or moderation signals are prioritised.
Where required by law, you may request information about automated processing, object to certain profiling, request human review, or challenge decisions that significantly affect you.
8. Sensitive Data and Explicit Consent
Dating platforms may involve sensitive data. By choosing to provide sensitive information in your profile, messages, preferences, photos, prompts, or questionnaire answers, you understand that this information may be processed to provide dating, matching, personalisation, safety, and communication features.
Where legally required, we will ask for your explicit consent before processing sensitive data.
You can reduce sensitive-data processing by not providing sensitive information, deleting certain profile fields, changing your settings, or deleting your account.
9. Visibility of Your Data to Other Users
Some information you provide may be visible to other users, including:
profile photos;
display name;
age or age range;
general location or distance;
bio;
interests;
relationship goals;
selected answers;
profile prompts;
compatibility indicators;
online or activity status, if enabled.
Do not include private contact details, financial information, home address, workplace details, or sensitive personal information in public profile fields.
Other users may copy, screenshot, store, or share information you disclose to them. Lovefinder.ai cannot control what other users do with information you choose to share.
10. Sharing of Personal Data
We may share personal data with:
hosting providers;
cloud infrastructure providers;
AI model providers;
analytics providers;
payment processors;
email and SMS providers;
customer-support tools;
identity-verification providers;
fraud-prevention providers;
content-moderation providers;
legal, accounting, and compliance advisers;
law enforcement, regulators, courts, or authorities where required or justified;
buyers, investors, or successor entities in connection with a merger, acquisition, financing, restructuring, or sale of assets.
We do not sell your private messages or sensitive dating data in the ordinary meaning of “sell.” If any law defines certain advertising or analytics sharing as a “sale” or “sharing,” we will provide applicable opt-out rights where required.
11. AI Providers and Model Training
We may use third-party AI providers to help operate features such as personality analysis, match explanations, profile suggestions, moderation, safety detection, and customer support.
Depending on our technical setup, your data may be processed by AI providers acting as processors or service providers.
We may use aggregated, de-identified, or anonymised data to improve Lovefinder.ai, including matching logic, safety systems, AI prompts, recommendation quality, and product features.
We will not intentionally use your private messages or sensitive profile data to train public AI models unless we disclose this and obtain consent where required.
12. Cookies and Tracking Technologies
We may use cookies, pixels, SDKs, local storage, and similar technologies to:
keep you logged in;
remember settings;
secure the service;
measure performance;
understand usage;
improve features;
detect fraud;
personalise content;
measure marketing campaigns;
deliver or measure advertising where enabled.
Where required, we will ask for consent before using non-essential cookies or similar technologies.
You can manage cookies through your browser, device settings, or our cookie-consent tool where available.
13. Marketing Communications
We may send you service-related messages, including account alerts, security notices, subscription notices, policy updates, and support messages.
We may send marketing messages if you consent or where otherwise permitted by law. You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.
Even if you unsubscribe from marketing, we may still send non-marketing service messages.
14. Data Retention
We retain personal data only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the service, maintain safety, comply with laws, resolve disputes, enforce agreements, and protect users.
Typical retention periods may include:
account data: while your account is active;
profile data: while your account is active;
messages: while your account is active and for a limited period afterwards where needed for safety, legal, or operational reasons;
moderation and safety records: longer where necessary to prevent abuse, repeat offences, fraud, or harm;
payment and tax records: as required by accounting and tax laws;
backup copies: until overwritten under our backup cycle;
legal records: as long as necessary for claims, disputes, or legal obligations.
When you delete your account, we will delete or anonymise personal data unless retention is required or permitted by law, safety, fraud prevention, dispute resolution, enforcement, or legitimate business purposes.
15. Data Security
We use technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include encryption, access controls, logging, monitoring, secure hosting, authentication controls, internal policies, and vendor review.
No system is completely secure. We cannot guarantee absolute security of your data. You are responsible for using a strong password, protecting your login details, and being careful about what you share with other users.
16. International Data Transfers
Lovefinder.ai may process and store data in Switzerland, the European Economic Area, the United Kingdom, the United States, or other countries.
Where personal data is transferred internationally, we use appropriate safeguards where required, such as adequacy decisions, standard contractual clauses, data-processing agreements, transfer risk assessments, or other lawful mechanisms.
17. Your Privacy Rights
Depending on your location, you may have rights to:
access your personal data;
receive a copy of your data;
correct inaccurate data;
delete your data;
restrict processing;
object to processing;
withdraw consent;
object to direct marketing;
request portability;
challenge certain automated decisions;
request human review where required;
lodge a complaint with a data-protection authority.
To exercise your rights, contact us at:
We may need to verify your identity before responding. We may refuse or limit requests where permitted by law, for example to protect other users, preserve evidence, prevent fraud, comply with legal obligations, or protect legal claims.
18. Account Deletion
You may request deletion of your account through the app settings or by contacting us.
Deleting your account may remove your profile from public visibility, but some data may remain for a limited period or longer where necessary for:
legal compliance;
fraud prevention;
safety and moderation;
dispute resolution;
chargeback handling;
security;
backup systems;
enforcement of our Terms.
Messages you sent to other users may remain visible to them unless deleted in accordance with our product functionality and legal obligations.
19. Children and Minors
Lovefinder.ai is strictly for adults.
You must be at least 18 years old or the age of majority in your jurisdiction, whichever is higher.
We do not knowingly allow minors to use Lovefinder.ai. If we learn that a minor has created an account, we may delete the account and related data.
If you believe a minor is using Lovefinder.ai, contact us immediately at:
20. Safety, Abuse, and Legal Disclosure
We may process and disclose personal data where we believe it is reasonably necessary to:
protect users or others;
prevent fraud, scams, abuse, harassment, stalking, exploitation, or illegal conduct;
investigate violations of our Terms;
respond to reports;
cooperate with law enforcement;
comply with court orders or legal obligations;
protect our rights, property, and platform integrity.
We may preserve account information, messages, logs, reports, and other records where necessary for safety, investigation, legal compliance, or dispute resolution.
21. Third-Party Links and Services
Lovefinder.ai may contain links to third-party websites, apps, payment providers, social networks, or services.
We are not responsible for the privacy practices, content, security, or conduct of third parties. Their own privacy policies apply.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you by email, in-app notice, website notice, or another appropriate method.
The updated version applies from the date stated at the top, unless otherwise required by law.